FREQUENTLY ASKED QUESTIONS


It is compulsory to use a child restraint system when travelling by car?

Yes, all children under 1.50 m (*) in height must always travel by car seated in restraint systems that comply with ECE R44 standards according to their size and weight. (*) Most common benchmark criteria in Europe. Check the regulations in force in your Country.

Is it compulsory to use car seat belts during pregnancy?

Yes. The use of car seat belts is the only way to protect a mother and her unborn baby when travelling by car, especially if air bags are installed. The only warning is to make sure the lap belt passes under the mother's belly to prevent it from crushing the unborn baby.

What is the first thing to assess when choosing a child car seat.

The weight of the child. All child car seats are classified by weight, and divided into precise weight brackets. On identifying the weight factor, you then have to choose according to specific needs and versatility.

How to make sure you have made the right choice?

You should always check that the child car seat is suitable for your vehicle with an installation test before making your purchase. This will give you the chance to avoid problems caused by particular shaped child seats or harness straps that are too short.

Why must Group 0+ infant car seats be installed so the baby travels rear-facing.

The muscle tone in younger babies is still very weak so, in the event of an accident, if a baby is positioned rear-facing, the impact on the neck area will be considerably inferior compared to the impact that a child seated in a forward-facing position would be subject to.

How can I check that it has been installed correctly?

Start by checking that the harness straps are threaded through the appropriate harness guides, as illustrated in the instruction manual. Always check that the harness straps are fitted as tight as possible.

Can I use a child car seat when the air bag is switched 'on'?

The only restriction is applicable to Group 0+ child car seats. Beware of installing these child car seats on front passenger seats with the front air bag switched 'on' or on seats where they cannot be deactivated. All the child car seats belonging to other Mass Groups can be installed with the air bag 'on'; it is recommended in this case, to push the seat as far back on the track as possible. There are no restrictions with regard to side impact air bags, except to make sure that the child's head does not rest directly on the air bag opening compartment.

What is Isofix?

This is the safest restraint system for child car seats installed in motor vehicles. The child car seat is not simply fitted on the seat, but it becomes part of the car body itself. Thanks to the three anchoring points, Isofix is the safest child restraint system available as it is securely fastened to the car body to guarantee the highest level of restraint and protection in the event of an accident. Isofix seats require no vehicle safety belts to be installed on the vehicle seat, as traditional child car seats do. This minimises all incorrect installation risks.

At what height should I position the child car seat harness straps?

The harness straps must be adjusted so they pass through the backrest at the height of the child's shoulders.

At what height should I position the vehicle safety belt?

The vehicle safety belt must pass over the baby's shoulder, in line with the neck (collar bone). All other positions that are too high (over the neck) or too low (under the armpit) are considered to be extremely hazardous and must be avoided at all times.

When should I change the child car seat?

Child car seats need changing:
1. When the child's head protrudes over the top edge of the child car seat
2. When it has suffered severe impact (for instance during an accident, even if the child was not sitting in it at the time).

For how long must child car seats be used?

Child car seats must be used according to the limits imposed by the laws in each individual Country. The most common criteria used refers to the height (usually up to 1.50 m) and age (up to 12 years of age) of a child.

What should I do if I misplace the instruction manual?

We recommend you contact the Customer Care service provided by the manufacturer to request a new copy.

Can insurance companies refuse to give compensation if children are not restrained correctly when travelling by car?

Yes, insurance companies are entitled to reduce their payouts if the insured party acted with gross negligence. Generally speaking, drivers can be accused of gross negligence if they do not abide by the obligation to provide safe restraint systems for children travelling in the car.

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